Sipling Support
Need a hand with Sipling? Contact contact@nathanieldaswani.com. Include your app version, device/OS, what you expected, and what happened. Do not send passwords, payment-card details, or information you do not want to share.
Logging and history
Open Add to log water. Open your hydration history to review or correct a drink. If you're offline, leave the app installed and reconnect so pending drinks can sync. A drink logged on your Watch keeps its original date when it arrives later.
Reminders
Turn reminders on in Settings and allow notifications when asked. Check your wake time, bedtime, and reminder interval. Open Sipling regularly so its local reminder schedule can refresh. iPhone Focus and notification settings can affect when an alert appears.
Friends
Use a friend code or invitation to connect. The other person must accept before shared features become available. Social settings let you control room sharing and incoming interactions. You can block or report someone from the social controls in the app.
Sipling Plus
Use Restore Purchases in the Plus screen with the Apple account that made the purchase. Manage or cancel a subscription in your Apple subscription settings. Lifetime access does not automatically cancel an existing weekly subscription. Deleting Sipling or its guest account does not cancel an Apple subscription. Apple handles billing and refund requests.
Treasure Tides
Open Treasure Tides from the chest beside the login streak. The left reward is free and Sipling Plus unlocks the right reward for each earned day. A new season starts each month, so claim earned rewards before the season ends. Open the info screen to see every possible chest item and the equal odds before purchasing Plus. Duplicate items become half their shop price in Drops, with a minimum of 25.
Your saved data
Sipling currently uses a guest account. There is no email/password sign-in, manual backup import, or supported transfer of hydration/lagoon progress to a new installation. Keep your current installation if you want to retain access to that guest progress. Eligible Apple purchases can be restored separately.
Apple Watch and widgets
Open Sipling on the paired iPhone once after setup so the Watch can receive your account and goal. Watch logs are queued when the connection is unavailable. Widgets show saved progress and may refresh on the system's schedule.
Delete your account
Open Home → menu → Settings → Your data → Delete account and data. Confirm only if you want to permanently remove your guest account and associated app data. An accepted cloud request continues in the background. Reconnect and use Retry if completion cannot be confirmed. After completion you can start again with a new guest account. Subscription management remains separate.